What services does Potentiate Rehab provide under the NDIS?

We offer mobile physiotherapy across Sydney, including neurological, cardiorespiratory, musculoskeletal physiotherapy for NDIS participants in the comfort of their own home.

Do you offer home visits or mobile physiotherapy across all of Sydney?

Yes, we provide mobile physiotherapy services in all Sydney suburbs, bringing hospital-quality care directly to your home.

How do I refer a participant to Potentiate Rehab?

Referrals are simple—just complete our online form in under 2 minutes, and we’ll contact you within 24 hours.

What’s the expected wait time to start therapy after referral?

We aim to commence the initial assessment promptly, usually within a few days of referral, depending on location and client needs.

Are your physiotherapists experienced with complex conditions like ventilator or tracheostomy care?

Yes, our team includes hospital-trained physiotherapists skilled in managing complex respiratory needs, including ventilators and tracheostomies.

Do you support self-managed, plan-managed, and NDIA-managed NDIS participants?

Yes, we work with all NDIS funding types—self-managed, plan-managed, and NDIA-managed participants.

What happens during the initial assessment?

The initial assessment includes a full review of your goals, physical function, and needs, allowing us to develop a tailored therapy plan.

Can you work collaboratively with support coordinators and case managers?

Absolutely. We provide timely updates, reports, and clear communication to ensure coordinated care with your support team.

Is telehealth available if in-person visits aren’t possible?

Yes, we offer secure telehealth physiotherapy sessions for clients who prefer or require remote support.

How do you track and report on participant progress over time?

We use weekly objective measures, regular re-assessments, and clear goal tracking to ensure progress is measurable and transparent.